Sales Information
Sales Information
HOURS OF OPERATION
We are open daily Monday through Friday (excluding major holidays) from 7:00AM- 5:30PM Pacific time. Our qualified technicians and sales crew are available to answer your questions and take your order. We gladly accept orders by telephone, fax or email.
PAYMENT POLICY
Your order can be shipped to you C.O.D. or prepaid by credit card. We accept MasterCard, Visa and American Express (Credit Card purchases are subject to a 4% surcharge).
RETURNS
Absolutely no items may be returned for any reason without prior permission. A handling and restocking fee of 20% will be charged on parts returned for credit or refund unless defective. All returned items must include the reason for return and a copy of the applicable invoice. All returned merchandise must be shipped freight prepaid.
We will not accept merchandise for credit after 30 days from original date of shipment. Non-stocking merchandise (housings, quick-change rear ends, special length axles or sway bars, hubs, or drive plates with special bolt circles) cannot be returned.
GUARANTEES AND LIABILITY
All Speedway Engineering parts are intended only for use in high performance automotive competition. Therefore, it is not possible to warranty or guarantee the performance of any item. Further, we disclaim any liability for actions resulting from failure of Speedway Engineering parts durability. We disclaim any express or implied warranties.
SHIPPING POLICY
All items are shipped F.O.B. Sylmar, California. Unless otherwise specified, merchandise is shipped in the quickest and least expensive way possible.
UPS — For products less than 150 pounds, we recommend UPS Standard Ground Service, 2nd Day Air, 3-Day Select or Next Day Air UPS guarantees their Second Day and Next Day deliveries.
Motor Freight — For heavier and bulkier shipments our products must be sent by motor freight.
CLAIMS FOR LOSS OR DAMAGE
Step 1: Notify Shipping Company
In case of damage or loss to your shipment, please notify the shipping company that delivered your parcel as soon as possible.
Step 2: Notify Speedway Engineering
Shortages must be reported within 30 days of invoice. Always make certain that you receive the complete number of packages for which you are signing.
EXCHANGES
In the event of the exchange or replacement of any items, the original item(s) must be in our possession before any adjustment or exchange can be made.
MISCELLANEOUS
This information supersedes all previous policies and prices. All purchases are subject to the appropriate state sales tax. We cannot guarantee the continuous availability of all items in this catalog. We may not be held responsible for any typographical errors.
BECOMING A SPEEDWAY ENGINEERING DISTRIBUTOR
We have two types of distributors:
- OEM Distributors — These are the chassis manufacturers who utilize our parts to build their products
- Racing Parts and/or Track Truck shop
For either type of distributor, we require the following:
- Photos of your storefront, showroom, or chassis shop
- Trade and bank references
- Copies of your business license and resale card
Please contact us for further information.